bv22 Terms and Conditions

1.1 Platform Overview

bv22 is an online casino and sports betting platform that serves users in Bangladesh. The platform offers slot games, live casino, cricket betting, football betting, and many other gaming services. bv22's headquarters and operations are governed by these terms and conditions.

1.2 Acceptance of Terms

You are considered to have accepted these terms by performing any of the following actions:

• Browsing the bv22 website or creating an account.
• Playing any game or placing a bet.
• Depositing or withdrawing funds on the platform.
• Claiming any promotion or bonus from bv22.

2.1 Registration Requirements

To open an account on bv22, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide complete, truthful, and accurate information at the time of registration.
• Each individual may operate one account only.
• Creating or operating multiple accounts is strictly prohibited.
• It is your responsibility to keep your username and password confidential.

2.2 Account Security

bv22 works continuously to ensure the security of your account. However, it is your own responsibility to keep your login credentials safe. If someone accesses your account without authorisation, notify our support team immediately. Sharing your account or allowing a third party to use it is strictly prohibited.

2.3 Identity Verification (KYC)

bv22 reserves the right to verify your identity at any time. The following documents may be requested during this process:

• A copy of your National Identity Card (NID) or passport.
• Proof of address (a recent utility bill or bank statement).
• Proof of ownership of the payment method used.

Failure to complete identity verification may result in the temporary or permanent suspension of your account.

2.4 Account Closure and Suspension

bv22 reserves the right to close or suspend any account in the following circumstances:

• Providing false or misleading information.
• Fraudulent activity or attempts to cheat.
• Operating multiple accounts.
• Violating any clause of these terms and conditions.
• Failure to cooperate with identity verification.

3.1 Deposit Terms

The following rules apply when depositing funds into bv22:

• Minimum deposit amount: ৳500 (for each payment method).
• Accepted payment methods: bKash, Nagad, Rocket, and Upay.
• Deposits may only be made from a payment account registered in your own name.
• Using a third-party payment account is strictly prohibited.

3.2 Withdrawal Terms

The following rules must be followed when withdrawing winnings:

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 1 hour.
• Withdrawals may only be made to the payment account used for the original deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• Withdrawals may be temporarily suspended in cases of suspicious activity.

3.3 Currency and Conversion

All transactions on bv22 are conducted in Bangladeshi Taka (৳ / BDT). No foreign currency is accepted. bv22 will not be held responsible for any losses resulting from currency conversion.

4.1 Welcome Bonus

A 200% bonus on your first deposit at bv22 is available up to a maximum of ৳20,000. The following conditions apply to this bonus:

• Wagering requirement to withdraw the bonus: 15x (bonus + deposit).
• Bonus funds are spent first, followed by real funds.
• If the bonus period expires, the bonus will be cancelled automatically.
• The welcome bonus may be claimed only once per person, household, IP address, or device.

4.2 General Bonus Terms

The following general rules apply to all bonuses and promotions:

• Each bonus has a specific wagering requirement that must be met before a withdrawal can be made.
• bv22 reserves the right to modify, suspend, or cancel any bonus at any time.
• Multiple bonuses may not be used simultaneously unless specifically stated.
• Placing low-risk bets for the purpose of earning a bonus (bonus abuse) is prohibited.
• If evidence of bonus abuse is found, the account and winnings may be cancelled.

4.3 VIP Cashback Program

The bv22 VIP program has five tiers. Weekly cashback is available at each tier:

• Bronze — up to 0.3% weekly cashback.
• Silver — up to 0.6% weekly cashback.
• Gold — up to 0.9% weekly cashback.
• Platinum — up to 1.2% weekly cashback.
• Diamond — up to 1.5% weekly cashback.

Advancement to a VIP tier is determined based on a player's activity and contributions. VIP cashback bonuses may also be subject to specific wagering requirements.

5.1 Strictly Prohibited

The following activities are strictly prohibited on the bv22 platform and may result in account cancellation as well as legal action:

• Attempting to gain an advantage through fraud, cheating, or the use of software.
• Money laundering or processing of illegal funds.
• Abusing bonuses by using multiple accounts.
• Attempting to access another user's account.
• Hacking or gaining unauthorised access to bv22 systems.
• Creating an account using a false identity or false information.
• Harassing or disrespecting other users.

5.2 Automated Software Prohibition

The use of any bots, automation software, scripts, or artificial intelligence tools while playing games is strictly prohibited. If such use is proven, all winnings will be cancelled and the account will be permanently closed.

6.1 Collection of Personal Information

bv22 collects the personal information necessary to provide you with its services. The information collected is used for account management, transaction processing, identity verification, and customer support. Your data is kept secure with SSL encryption. For more details, see our Privacy Policy.

6.2 Data Security

We use industry-standard security measures to keep your personal and financial information safe. However, complete security cannot be guaranteed for internet transmissions. You are advised not to share your password or login details with anyone.

7.1 Our Commitment

bv22 firmly believes in responsible gaming. We want users of our platform to enjoy games in a safe and enjoyable way. Always remember that gambling is a form of entertainment, not a reliable way to earn money.

7.2 Self-Limitation Tools

bv22 provides the following tools for users:

• Setting deposit limits (daily / weekly / monthly).
• Setting session time limits.
• Self-exclusion facility.
• Facility to temporarily or permanently close your account.

For more details about these tools, visit our Responsible Gaming page.

7.3 Protection of Minors

Use of bv22 by anyone under the age of 21 is strictly prohibited. If you have minor household members, please use parental control software on your device and keep your account details confidential. If you become aware that a minor is using our platform, notify support immediately.

8.1 Limitation of Liability

bv22 will not be held liable for any losses in the following circumstances:

• Losses caused by internet connection disruptions.
• Technical errors or server outages.
• Losses caused by the user's own negligence.
• Delays or errors by third-party payment providers.
• Problems arising from unexpected circumstances (Force Majeure).

8.2 Third-Party Services

bv22 uses software from third-party game providers (such as: Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.). bv22 will not be directly liable for any technical issues arising on these providers' platforms. However, every effort will be made to assist in resolving such issues.

9.1 Complaints Process

If you have any complaint against bv22, please contact our customer service team first. We always strive for a fair and prompt resolution. Ways to submit a complaint:

• 24/7 Live Chat — for immediate resolution.
• Email: [email protected]

After receiving your complaint, we will get back to you as soon as possible and try to resolve the issue.

9.2 Applicable Law

These terms and conditions and any disputes related to bv22 services will be resolved in accordance with the laws of the relevant authority. In any legal dispute, both parties will first attempt to reach a resolution through discussion.

10.1 Right to Make Changes

bv22 reserves the right to change, amend, or update these terms and conditions at any time. Efforts will be made to notify users of significant changes. Continued use of the platform after any changes will be considered as your acceptance of the new terms.

10.2 Effective Date

The latest version of these terms and conditions is effective from January 2026. The date of each change will be noted at the top of this page. If you need a copy of an older version, please contact us.